We are currently seeking an Customer Success Manager to support successful engagements and deployments of the Grip platform at L’Oréal. As a Grip’s Customer Success Manager, you will become the expert in our web-based software, and you will show an in-depth knowledge of its features, capabilities and characteristics. The main responsibilities of this job will be consultative support, account planning and account management. We look for someone with the confidence and experience to manage and partner with enterprise customers as well as the energy and technical ability to work directly with our solution hands-on.
Representing Grip at L’Oréal means that you are well aligned with the internal Grip- and L’Oréal teams and have a close connection with the product and development teams to understand the product with all its details.
Grip is web-based solution that automatically generates visual content. It’s based on photorealistic 3D, capitalizing on INDG’s twenty-year-long experience in that field. 3D is good because once your beer or your juicer or your rocket is on Grip, it can be used and re-used for multiple media: images, videos, iOS apps, and such.
This vision has worked quite well with clients: in less than two years, Grip won Coca-Cola, Nivea, Heineken, L'Oreal and others. As you can imagine, working with these companies requires knowing why, when and how they produce the thousands of visuals we've been trying to automate. Now, Grip is changing every day to accommodate the things we learn.
Please send your resume and cover letter via the link provided. If you have any questions, please don’t hesitate to contact our HR Department at email@example.com.