Account Manager (Luxury)

If you’re great at building trust inside complex enterprise customers — and you can turn that trust into real account growth — this role is for you. 

Do you enjoy being close to the customer, embedded in their world, and becoming the person they call first? Are you commercially sharp, but customer-first in how you operate? At Grip, we’re looking for an Account Manager who can own and expand a major enterprise customer in the luxury space. 

Bring relationship strength, commercial drive, and the ability to operate independently — because this role is about growing a strategic account with significant expansion potential. 

Here’s the Deal

Grip works with leading enterprise brands to scale high-quality content production through technology. As Account Manager, you will be responsible for growing an existing luxury enterprise customer by deepening adoption, expanding into new business units, and building long-term relationships across both operational and executive stakeholders. 

This role is based in Paris and requires being on-site as the face of Grip within the customer environment.  

As the first Account Manager hired in France, you will also have the opportunity over time to explore and shape additional Paris-based customer opportunities as we grow our footprint in the region. 

Your Mission, If You Choose to Accept It…

• Be the On-Site Face of Grip 
  You will represent Grip day-to-day inside the customer environment, building trust and credibility across teams and stakeholders. 

• Grow Existing Relationships 
  Strengthen current relationships, ensure customer happiness, and create the conditions for sustainable expansion. 

• Expand Into New Business Units 
  Build momentum across additional brands / divisions by identifying opportunities, building stakeholder support, and converting interest into adoption. 

• Build and Convert Pipeline Inside the Customer 
  Drive growth by: 

  1. Setting up the right meetings 

  2. Following up consistently 

  3. Turning interest into adoption and expansion 

• Own the Relationship and Delivery 
  This role combines: 

  1. Account ownership and customer success 

  2. Commercial growth and expansion 

You will be accountable for both trust and results. 

• Build Executive and Group-Level Relationships 
  Develop relationships at group level that unlock broader access and expansion opportunities. 

It Would Be Amazing If You Have

• Commercially Driven + Customer-First 
  You can grow an enterprise account while protecting trust.

• Strong Relationship Builder 
  Authentic, credible, long-term. 

• Comfortable Embedded at a Client Site 
  You thrive in proximity to the customer and operate effectively on-site. 

• Native French + Fluent English 
  You can build relationships in French and operate cross-functionally in English. 

• Luxury + MarTech Exposure 
  You understand luxury environments and have experience in or around marketing technology. 

Working at Grip 

At Grip, we believe whatever you give your full attention becomes worthwhile. We choose to focus our attention on developing and utilizing technology to create beautiful images and videos. Because we’re doing something we care about, working here isn’t merely a means to an end; it’s our life. 

Our team comprises learners and doers from over 50 countries, representing a wide range of backgrounds, identities, experiences, and perspectives. We don’t just allow remote work; we fully embrace it. We’re committed to excellence, and we’re always looking for more people who want to focus their care and attention on making beauty scalable through technology. 

The Procedure 

Ready to take ownership of a major enterprise customer and drive meaningful expansion? 

Send your resume in English via the link provided. If you have questions, contact our Recruitment Department at jobs@indg.com. 

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